Agent Overview

NAVIGATION Agent

Functions in the Agent module allow users to create, edit, and delete machine IDs, customize the appearance of the machine's agent icon in the system tray, control agent check-in frequency, and update the version of agent software that resides on managed machines.

NOTE If you're new to agent installation, see the Agent Configuration and Deployment quick start guide.

Functions	Description
Manage Agents	Displays agent properties and performs a number of functions on multiple agents. Update Agents Delete Agents Rename (Agents) Change Group (Agents) Working Directory Suspend/Resume (Agents) Set Credentials
Agent Logs	Displays logs of: Agent system and error messages Execution of agent procedures, whether successful or failed. Configuration changes made by a user. Send/receive data for applications that access the network. Application, System, and Security event log data collected from managed machine. Alarm log Remote control log Log monitoring
Log History	Specifies how long to store log data.
Event Log Settings	Specifies event log types and categories included in event logs.
Screen Recordings	Lists session recordings.
Automatic Update	Updates agents to the latest version automatically.
Manage Packages	Creates agent install packages for installing agents on multiple machines.
Create	Creates machine ID accounts and/or install packages for installing agents on single machines.
Delete	Deletes machine ID template accounts.
Rename	Renames existing machine ID template accounts.
Change Group	Reassigns templates to a different machine group or subgroup.
Set Credential	Sets credential for a machine ID template.
Copy Settings	Mass copies settings from one machine account to other machine accounts.
Import / Export	Imports and exports agent settings, including scheduled agent procedures, assigned monitor sets, and event sets, as XML files.
Agent Menu	Customizes the agent menu on managed machines.
Check-In Control	Controls agent check-in frequency on agent machines.
Edit Profile	Edits machine account information.
Portal Access	Sets up accounts to allow machine users remote control access to their own machines.
LAN Cache	Designates a machine to act as a file source for other machines on the same LAN.
Assign LAN Cache	Assigns machines to, and removes machines from, a selected LAN Cache machine.
File Access	Prevents unauthorized access to files on managed machines by rogue applications or users.
Network Access	Lets you approve or deny network access on a per application basis.
Application Blocker	Application blocker prevents any application from running on a managed machine.
Application Logging	Displays a log of Agent module activity.
Configuration	Configures and enables the Live Connect on Demand feature.
Dashboard	Provides a dashboard view of temporary agent session metrics.

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