Configuration

NAVIGATION  Agent > Live Connect on Demand > Configuration

The Configuration page configures and enables the Live Connect on Demand feature. Live Connect on Demand installs a temporary agent on machines so that Live Connect can manage a machine temporarily, up to a specified number of minutes.

Actions

• Save Live Connect on Demand Configuration - Saves the settings configured on this page.
• Edit Email Template - Edits the email template for notifying users how to install a temporary agent on their endpoint machine.

Configuration Options

• Enable Live Connect on Demand - If checked, temporary agents can be installed using Live Connect.
• Use Kaseya Authorization Request Service - Not yet enabled. If unchecked, a cloud-based server is used to authorize requests to install temporary agents on machines.
• URL - The authorization request service URL.
• Remove Unused Agents after ... minutes - Sets the initial time allowed in minutes for users to remove unused agent.
• Automatically Remove Agents after ... hours if not closed by technician - Sets the time allowed in hours before the temporary agent is uninstalled.
• Machine Group - The machine group assigned to temporary agents.
• Badge Text - The badge text displayed in Quick View when the cursor hovers over a temporary agent icon in the VSA.