Manage Packages

NAVIGATION  Agent > Packages > Manage Packages

The Manage Packages page creates and distributes an agent install package to multiple machines.

NOTE   You can quickly create agent packages for any machine group using the Deploy Agent URL link on the System > Manage > General tab or Machine Groups tab.

Agent Install Packages

Agents are installed on managed machines using an agent install package. An agent install package contains all the settings you prefer an agent to work with on a target machine.

The Agent > Manage Packages page displays the agent install packages that are available in your VSA. A Default Install package is provided with the VSA. You might see other agent install packages already created and listed on this page.

An agent install package is created using the Create Agent Package wizard. The wizard copies agent settings from an existing machine ID or machine ID template and generates an install package called KcsSetup. All settings and pending agent procedures from the machine ID you copy from—except the machine ID, group ID, and organization ID—are applied to every new machine ID created with the package.

Updating the Agent Software

An agent install package always downloads a KcsSetup.exe that uses the latest version of the agent software available. Once the KcsSetup.exe file is created, its version of the agent software remains fixed within the exe. Consider replacing KcsSetup.exe files that were created a while ago, then stored in network locations or added to CDs for ease of distribution. Similarly, the version of agent software installed on machines always remains fixed, until you update them using the Manage Agents page.

NOTE   See the PDF quick start guide, Agent Configuration and Deployment.

Actions

• Create - Creates a new Creating an Agent Install Package.
• Edit - Edits a selected Creating an Agent Install Package.
• Delete - Deletes a selected agent install package.
• Share - Shares a selected agent agent install package. See Legacy Share Options.
• Settings
  • Set as Default Install Package
  • Show on Download Page - Adds the select agent install package to the Download Page. Machine users can use your VSA's dl.asp page—formatted as http://<YourVSAaddress>/dl.asp—to download agents without having to log into your VSA.
  • Remove from Download Page
• Download Page - Displays the dl.asp download page shown to machine users.
• Click the link underneath the Name of an install package to display a download link you can copy to your clipboard or into an email message. Anyone who receives an email with that link can click it to install the agent package.
• Click the Download Package link for an install package to immediately download that package to your local machine.

Additional Topics

• Creating an Agent Install Package
• Manually Installing the Agent
• Automating the Installation of the Agent
• Configuring Agent Settings
• Agent Install Command Line Switches
• Install Issues and Failures
• Installing Multiple Agents
• Installing Linux Agents
• Supported Linux Functions
• Supported MacOS Functions

Actions

• Click to download default Agent - Click this link to download the current VSA user's default package directly from this page.
• Users can download agents from - Paste this hyperlink into an email message. The unique ID number ensures that when the link is clicked in the email message, the default install package is selected and downloaded. Set a different install package as the default to display the link for that install package.
• Manage packages from all administrators - Check to display all packages created by all VSA users. Once a hidden package is displayed, you can use the package or make the package public. This option only displays for master role users.

Table Columns

• Set Default - Specify your own default install package by selecting the radio button to the left of the package name in the Set Default column.
• Delete Icon - Click the delete icon to remove a package from the paging area. If you created the package, then this also deletes the package from the system and removes it for all VSA users.
• Edit Icon - Click the edit icon next to a package to change parameters for that package using the Create Agent Package wizard.
• Package Name - Lists the name of the package.
• Public Package - Public package rows display with a brown background. Private package rows display with a gray background.
• Share - Click Share to share a private package with other users, user roles or to make the package public.
• List on dl.asp - Click the dl.asp link in the column header to display the web page machine users see when they install an agent on their machine. Check a box in this column to include its package in the list of available download packages on the dl.asp page.
• Description - Displays the description of the package.

In This Section Creating an Agent Install Package Manually Installing the Agent Automating the Installation of the Agent Configuring Agent Settings Agent Install Command Line Switches Install Issues and Failures Installing Multiple Agents Installing Linux Agents Supported Linux Functions Supported MacOS Functions