Set Alert Actions tab

NAVIGATION  Monitor > Agent Monitoring > Event Log Alerts > Set Alert Action tab

Use the Set Alert Action tab to specify the actions to take in response to an event set alert condition. You can also select machines and assign events sets when this header tab is selected.

  • Create Alarm - If checked and an alert condition is encountered, an alarm is created. Alarms are displayed in Monitor > Dashboard List, Monitor > Alarm Summary and Info Center > Reporting > Reports > Logs > Alarm Log.
  • Create Ticket - If checked and an alert condition is encountered, a ticket is created.
  • Run Script - If checked and an alert condition is encountered, an agent procedure is run. You must click the select agent procedure link to choose an agent procedure to run. You can optionally direct the agent procedure to run on a specified range of machine IDs by clicking this machine ID link. These specified machine IDs do not have to match the machine ID that encountered the alert condition.
  • Email Recipients - If checked and an alert condition is encountered, an email is sent to the specified email addresses.
    • The email address of the currently logged on user displays in the Email Recipients field. It defaults from System > Preferences.
    • Click Format Email to display the Format Alert Email popup window. This window enables you to format the display of emails generated by the system when an alert condition is encountered. This option only displays for master role users.
    • If the Add to current list radio option is selected, when Apply is clicked alert settings are applied and the specified email addresses are added without removing previously assigned email addresses.
    • If the Replace list radio option is selected, when Apply is clicked alert settings are applied and the specified email addresses replace the existing email addresses assigned.
    • If Remove is clicked, all email addresses are removed without modifying any alert parameters.
    • Email is sent directly from the Kaseya Server to the email address specified in the alert. Set the From Address using System > Outbound Email.