Monitor Overview

NAVIGATION  Monitor

The Monitoring module in Virtual System Administrator™ provides six methods of monitoring machines and log files:

• Alerts - Monitors events on agent machines.
• Event Log Alerts - Monitors events in the event logs of agent machines.
• Monitor Sets - Monitors the performance state on agent machines.
• SNMP Sets - Monitors the performance state on non-agent devices.
• System Check - Monitors events on non-agent machines.
• Log Monitoring - Monitors events in log files.

You can monitor the health in real time of managed machines and SNMP devices and be notified immediately if any problems arise. When programmable alarms are triggered, Monitor executes email notifications, procedures and job ticketing, for such problems and state changes as:

• When any critical server or desktop computer goes off-line.
• When a machine user disables remote control.
• When any software application is added or removed.
• When the hardware configuration changes.
• When the computer is running low on disk space.
• When a specific event or any event log entry is generated.
• When any protection policy violation occurs.
• When any agent procedure fails execution.
• When an unapproved application attempts to access the network.
• When an unapproved application attempts to access a protected file.
• When a new device appears on the local area network.
• When an external log records a specific log entry.

In addition to generating alert notifications when event log entries are generated, event log entries collected from your managed machines are stored on the VSA. The event log data is always available, even if the managed machine goes offline or suffers a hard failure. Event log data is presented in a familiar and concise form using the Agent > Agent Logs page, as well as Info Center > Reporting > Reports > Logs.

NOTE   You can download a Monitoring Configuration PDF from the first topic of online user assistance.

NOTE   You can download a Configuring Log Parsers Step-by-Step PDF from the first topic of online user assistance.

NOTE  Kaseya IT Services extends monitoring past nine-to-five. By out-tasking systems management and monitoring during off-hours, MSPs can offer customers 24/7/365 “Always-On” monitoring.

IMPORTANT  Any agent used for monitoring must be updated using the Agent > Manage Agents page.

Function	Description
Dashboard List	Provides multiple monitoring views.
Dashboard Settings	Users can customize the Dashboard List page.
Alarm Summary	Lists alarms for monitored machines.
Suspend Alarms	Suspends alarm notifications for specific machine IDs.
Live Counter	Displays live performance counter data for a selected machine ID.
Monitor Lists	Configures the monitor list objects for monitoring.
Update Lists By Scan	Scans machines for monitor counters and services.
Monitor Sets	Configures monitor sets.
SNMP Sets	Configures SNMP monitor sets.
Add SNMP Object	Manages SNMP MIB objects.
Alerts	Configures monitor alerts for machines.
Event Log Alerts	Triggers an alert for an event log entry.
SNMP Traps Alert	Configures alerts for SNMP Trap event log entries created on selected managed machines.
Assign Monitoring	Assigns, removes and manages alarms of monitor sets on machines.
Monitor Log	Views monitor log data in chart and table format.
System Check	Assigns, removes and manages alarms for system checks on machines.
Assign SNMP	Assigns, removes and manages alarms of SNMP monitor sets on devices.
SNMP Log	Views SNMP log data in chart and table format.
Set SNMP Values	Sets SNMP values on the specified device.
Set SNMP Type	Assigns SNMP types to SNMP devices.
Parser Summary	Defines alerts for parser sets and copy parser set assignments to multiple machine IDs.
Log Parser	Defines log parsers and assigns them to machine IDs.
Assign Parser Sets	Creates and assigns parsers sets to machine IDs and creates alerts on parser set assignments.