Creating an Agent Install Package

On the Agent > Manage Packages page, click Create to start the Create Agent Pack wizard. The wizard is a 2 step process.

NOTE   To save changes to an existing agent package that is not shared Master users can Take Ownership of the agent package using the Share button.

  1. Select the operating system you are creating the install package for: Windows, Mac - Universal, or Linux.
  2. Provide a name and description for the install package for easy reference later. This name is displayed on the Manage Packages page.
  3. Optionally set the install package as the default package.
  4. For Windows packages, optionally set "Create . msi package instead of .exe" to create an agent MSI Package installation.
    • Known Limitation : MSI packages are created dynamically during the download process, without being digitally signed. Therefore they may not be usable in environments where a signature is required.
  5. For Mac packages, optionally bind a user logon credential to the install package. Fill in the Administrator Credential form to securely bind user rights to the install package.
    • Users without administrator rights can install the package successfully without having to enter an administrator credential.
    • If the administrator credential is left blank and the user does not have administrator rights to install software, the install package prompts the user to enter an administrator credentials during the install. If the package also silent KcsSetup will fail without any dialog messages explaining this.
  6. Optionally select a machine from the Agents list to copy settings from. This is oftentimes a machine ID template account . All copied settings and pending agent procedures—except the organization ID, machine ID, and group ID—are applied to every new machine ID created with the package.
    • If Do Not CopySettings is checked, default agent settings are used. If unchecked, click Select Copy Agent to select the agent or agent template account to copy settings from.
  7. Specify how the Group ID is assigned : -
    • Existing Group - Select an existing group ID from a drop-down list.
    • Domain Name - Uses the user's domain name.
    • New Group - Specify a new group ID. This option only displays for master role users.
    • Prompt User - Asks user to enter a group ID. This option only displays for master role users.
  8. Specify how the machine ID is assigned : -
    • Prompt User to enter a machine ID.
    • Use the Computer Name as the machine ID.
    • Set the User Name of the currently logged on user as the machine ID.
    • Specify a Fixed Name as the machine ID for this install package.

Optionally specify installer options using command line switches . This includes the ability to install silently without any task bars or dialog boxes .