Select Type

NAVIGATION  Remote Control > Configure > Select Type

The Select Type page specifies the remote control package used by Control Machine to remote control a managed machine. Each machine ID displays the icon of the remote control package it is currently assigned to use.

Select remote control package to use with selected machines

  • K-VNC - The enterprise version of VNC. Administrators should use K-VNC for situations not supported by Kaseya Remote Control and RDP.
  • RDP - Microsoft RDP is only available with Windows NT, 2000, XP, Vista, Windows 7, 2003 or 2008.
  • KRC - Kaseya Remote Control.

To Assign Remote Control Packages to Machine IDs

  1. Select the type of package to use from the drop-down list.
  2. Check the box to the left of machine IDs you want to use this remote control package.
  3. Click the Select button.

Select All/Unselect All

Click the Select All link to check all rows on the page. Click the Unselect All link to uncheck all rows on the page.

Check-in status

These icons indicate the agent check-in status of each managed machine. Hovering the cursor over a check-in icon displays the agent Quick View window.

Word 50% / HTML 50% Agent is currently offline

Word 50% / HTML 50% User Logged In and Agent is Active

Word 50% / HTML 50% User Logged In and Agent is Inactive

Word 50% / HTML 50% User Not Logged In and Agent is online

Word 50% / HTML 50% User Not Logged In and Agent is Idle

Word 50% / HTML 50% The agent has been suspended

Word 50% / HTML 50% Agent has never checked in

Machine.Group ID

The list of Machine.Group IDs displayed is based on the Machine ID / Group ID filter and the machine groups the user is authorized to see using System > User Security > Scopes.

Remote Control Package

The remote control package assigned to this machine ID.

K-VNC

RDP