IIS: 8, 8.1, 10

The Kaseya Server requires Internet Information Services (IIS) be installed.

Click the Fix it link next to this missing prerequisite to have Kaseya Server Setup fix it for you.

IMPORTANT  Depending on the operating system installing IIS can require 20 minutes to an hour to install.

Manually Installing IIS in Windows 8, 8.1, 10

  1. Open Windows Explorer.
  2. In the Windows Explorer address bar, navigate to Control Panel\Programs\Programs and Features
  3. Click Turn Windows Features On or Off.
  4. Check the box to select Internet Information Services.
  5. Expand World Wide Web Services.
  6. Ensure the following options are checked.

Word 80% / HTML 80%

Click OK.

Verify IIS For All Versions

Verify that IIS is running by browsing to http://localhost. Depending on your version IIS, you should get a page labeled Under Construction for IIS 6 or a page displaying the IIS 7 or IIS 8 logo. If Cannot display the webpage or Can not find server message(s) display in the web browser, IIS has not been configured correctly. Do not proceed with the KInstall.exe installation. The installation will fail if IIS is not installed and configured properly.

Verify Proxy Server is Not Checked

While the web browser is open, ensure that the server is NOT configured to access the internet via a proxy server. Follow the steps below.

  1. Select Tools on the browser's menu bar or the gear icon.
  2. Select Internet Options.
  3. In the Connections tab, select the LAN Settings button
  4. Verify that the Proxy Server Option is NOT checked.