IIS Role Services: 2012 and 2012 R2

The Kaseya Server requires certain IIS Role Services be installed.

Click the Fix it link next to this missing prerequisite to have Kaseya Server Setup fix it for you.

IMPORTANT  Depending on the operating system installing IIS can require 20 minutes to an hour to install.

Manually Installing IIS in Windows 2012 and 2012 R2

  1. Click Server Manager.
  2. Click the Dashboard.
  3. Click Add Roles and Features.
  • An Add Roles and Features Wizard displays.
  1. Click Next until the Server Roles page displays.
  2. Expand the Web Server (IIS) option.
  3. Select all options as indicated below.

Word 80% / HTML 80%

  1. Click Next, then Install.
  • Wait for the install to complete.
  1. Click Close.

Verify IIS For All Versions

Verify that IIS is running by browsing to http://localhost. Depending on your version IIS, you should get a page labeled Under Construction for IIS 6 or a page displaying the IIS 7 or IIS 8 logo. If Cannot display the webpage or Can not find server message(s) display in the web browser, IIS has not been configured correctly. Do not proceed with the KInstall.exe installation. The installation will fail if IIS is not installed and configured properly.

Verify Proxy Server is Not Checked

While the web browser is open, ensure that the server is NOT configured to access the internet via a proxy server. Follow the steps below.

  1. Select Tools on the browser's menu bar or the gear icon.
  2. Select Internet Options.
  3. In the Connections tab, select the LAN Settings button
  4. Verify that the Proxy Server Option is NOT checked.