Policies - Settings tab - Agent Menu

NAVIGATION  Policy Management > Policies > Settings tab > Agent Menu checkbox

The Agent Menu category assigns agent menu settings to a policy.

  • Enable Agent Icon - Check to display the agent icon in the system tray of the managed machine. Uncheck to hide the agent icon and prevent the use of agent menu options.
  • About <Agent> - Check to enable the machine user to click this option to display the About box for the installed agent. The default option label Agent can be customized.
  • Contact Administrator Menu - Check to enable the machine user to click this option to contact an administrator. The label Contact Administrator... can be customized.
    • User Logon page - Displays the User Portal page for this machine.
    • use <mid> for machine ID, <gid> for group ID, <guid> for agent GUID - Displays a custom URL. Use the variables provided to construct a URL to a custom website you have created to administrate machines. For example: http://www.yourcompany.com/?agentguid=<guid> could display a website page you have created specific to an agent guid. Alternatively you could use the <gid> variable to construct a shared URL for all machines using the same machine group.
  • Company URL Menu / URL - Check to enable the machine user to click this option to display the URL specified in the corresponding URL field.
  • Disable Remote Control - Check to enable the machine user click this option to disable remote control on the user's managed machine.
  • Set Account... - Check to enable the machine user to click this option to display their machine ID.group ID.organization ID and to change the Kaseya Server address the agent checks into. The new IP address you enter must point to a working VSA, or else the IP address change will not take effect.
  • Refresh - Check to enable the machine user to initiate an immediate full check-in.
  • Exit - Check to enable the machine user to terminate the agent service on the managed machine.