Service Desk Tickets

Returns

GET/api/odata/1.0/ServiceDeskTickets

Model Schema

Field

Datatype

PartitionId

string

AssetAgentId

string

AssetMachineGroupName

string

TicketId

string

TicketNumber

string

ServiceDesk

string

Summary

string

Status

string

Stage

string

Priority

string

Severity

string

Category

string

Resolution

string

ResolutionDescription

string

SubmitterType

string

SubmitterName

string

SubmitterEmail

string

SubmitterPhone

string

ContactName

string

ContactEmail

string

ContactPhone

string

Assignee

string

Owner

string

Organization

string

CreationDateTime

string

ModificationDateTime

string

ClosedDateTime

string

DueDate

string

ProjectedDate

string

LockedBy

string

LockedOnDateTime

string

SourceType

string

LastPublicUpdateDate

string

ResolutionDate

string

Policy

string

Description

string

IsArchived

string

Sample Response Model

[
  {
    "PartitionId": "string",
    "AssetAgentId": "string",
    "AssetMachineGroupName": "string",
    "TicketId": "string",
    "TicketNumber": "string",
    "ServiceDesk": "string",
    "Summary": "string",
    "Status": "string",
    "Stage": "string",
    "Priority": "string",
    "Severity": "string",
    "Category": "string",
    "Resolution": "string",
    "ResolutionDescription": "string",
    "SubmitterType": "string",
    "SubmitterName": "string",
    "SubmitterEmail": "string",
    "SubmitterPhone": "string",
    "ContactName": "string",
    "ContactEmail": "string",
    "ContactPhone": "string",
    "Assignee": "string",
    "Owner": "string",
    "Organization": "string",
    "CreationDateTime": "2022-01-14T07:39:46.706Z",
    "ModificationDateTime": "2022-01-14T07:39:46.706Z",
    "ClosedDateTime": "2022-01-14T07:39:46.706Z",
    "DueDate": "2022-01-14T07:39:46.706Z",
    "ProjectedDate": "2022-01-14T07:39:46.706Z",
    "LockedBy": "string",
    "LockedOnDateTime": "2022-01-14T07:39:46.706Z",
    "SourceType": "string",
    "LastPublicUpdateDate": "2022-01-14T07:39:46.706Z",
    "ResolutionDate": "2022-01-14T07:39:46.706Z",
    "Policy": "string",
    "Description": "string",
    "IsArchived": "s"
  }
]