Authentication

Secured by design: Basic authentication protocols.

Data Warehouse API Installation

If you are a SaaS customer you can skip this lesson. On-Premise customers need to proceed a quick installation process.

Please find the following steps to install Data Warehouse API.

1. Installation package

Download the installation package from the link below: Installation Package Link

The installation package must be executed under an administrator account on the VSA server.

2a. Single server installation

If the sql server is on the same machine as VSA then execute installation package and wait for completion. The executing user must have vsa database access.

2b. Split-server installation

Open administrative command prompt and execute installation package with the following parameters:

msiexec /i Kaseya.Vsa.Api.Odata.Installer.msi DBSERVERNAME="%DB SERVER IP%" DBUSER="%YOUR ADMIN USER%" DBPASSWORD="%YOUR ADMIN PASS%" SPLITINSTALL=yes

Example:

msiexec /i Kaseya.Vsa.Api.Odata.Installer.msi DBSERVERNAME="10.140.3.103" DBUSER="sa" DBPASSWORD="P@ssw0rd!" SPLITINSTALL=yes

Image DW API Installation

3. Validate installation

Open «Add or remove programs» section in the Control Panel. You should see the newly installed application.

Image 2  DW API Installation

Troubleshooting

If you experience any errors during installation do the following:

Try to run the install .msi with elevated privileges. To do that run cmd under an administrator account and from the cmd execute «msiexec /i Kaseya.Vsa.Api.Odata.Installer.msi». For split install use the same command as described in the corresponding section.

To enable installation logging use the «/lv kaseya_odata.log» command prompt option. Kaseya_odata.log file will be created in the folder with msi. Please send it to Kaseya technicians for troubleshooting. Examples of using this command:

Single server:
msiexec /i Kaseya.Vsa.Api.Odata.Installer.msi /lv kaseya_odata.log

Split-server:
msiexec /i Kaseya.Vsa.Api.Odata.Installer.msi /lv kaseya_odata.log DBSERVERNAME="%DB SERVER IP%" DBUSER="%YOUR ADMIN USER%" DBPASSWORD="%YOUR ADMIN PASS%" SPLITINSTALL=yes